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What our customers say about us

Our Reviews

What an amazing experience I've had with this company. They've carried out my MOT and Service. Brilliant job. A special thanks to Owen who has gone over and above his call of duty. X
— Rose Reavey
Bought a corsa from here today, really nice vibe from everyone I spoke to here, Owen was really helpful through the whole process of buying a car, thanks again!
— Matthew Plews
Very friendly and approachable. Bought a vehicle from them and they sorted any issues out very quickly and without issue.
— Jamie C
Conscientious customer service, we bought a great car at a good price. Wish it was the Aston!
— Saira & Will Aspinall
Great customer service, car was ready to take the day I visited, happy with the value of the car - excellent price
— MICHAEL LEWIS
Great service, would recommend them always, thanks
— RUP RAM
**Exceptional service and a genuinely honest garage!** I contacted the company after seeing their Volkswagen Caddy Maxi Life advertised on AutoTrader on Wednesday evening, after hours. I had several in-depth questions and sent them over, and first thing Thursday morning Andrew contacted me and answered every question thoroughly. We then spoke on the phone, and Andrew went the extra mile by sending me a video of the vehicle. My mum, husband and I then made the three-hour journey from the East Midlands to Hebburn to view the car. We were absolutely delighted with the vehicle and were so happy with everything that we drove it home that day. Three weeks on, we are still extremely happy with our decision and absolutely love the Caddy. A huge thank you to **Andrew** for his exceptional customer service, professionalism
— hannah paterson
The team at Bank of the Tyne motor service company are absolutely fantastic to deal with. We bought a car from this place and from walking on the forecourt to taking the car away it was 5 star service. We received courtesy calls after a few days to check up on everything and we noticed a little issue with car. The manager told us to bring it straight back and it would be sorted. The issue was rectified straight away can't thank the team enough. Would highly recommend anyone going here they have a great range of vehicles and the service you will get from walking into the showroom will be 5 star.
— Samantha Taylor
Really pleased with my experience buying my car from here. I bought it a few weeks ago and I’m absolutely delighted with it — it’s been perfect and runs brilliantly. Andrew was fantastic throughout, very knowledgeable, friendly and honest, the whole experience was spot on. I would definitely recommend them to anyone looking for a new car. Five-star service!
— Anonymous
Great customer service, Andy and Owen are great guys. The Mercedes GLA I bought is a lovely car and at a decent price too. They both couldn’t have been more helpful.
— JOSH
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