Warranty

Your Warranty, Your Peace of Mind

Every vehicle we sell comes with a comprehensive warranty package, giving you complete confidence in your purchase.

What's Covered Speak to the Team
Banks Of The Tyne Motor Company warranty

Drive Away with Confidence

We understand that purchasing a used vehicle is a significant investment. That's why every car sold by our dealership includes a quality warranty designed to protect you against unexpected mechanical and electrical failures.

Our warranty partners are industry-leading providers with a proven track record of fast claims processing, nationwide repair networks, and outstanding customer service.

What's Covered

Engine & Transmission

Cover for major mechanical components including the engine, gearbox, and drivetrain.

Electrical Systems

Protection for essential electrical components such as the alternator, starter motor, and ECU.

Steering & Suspension

Cover for key steering, suspension, and braking system components.

Cooling & Fuel Systems

Includes cover for water pumps, radiators, fuel pumps, and injectors.

Key Benefits

1

Nationwide Repair Network

Get your vehicle repaired at any approved garage across the country.

2

Fast Claims Process

Simple, straightforward claims handled quickly by experienced specialists.

3

Flexible Cover Options

Upgrade or extend your warranty to suit your needs and driving habits.

4

Transferable Cover

Adds value if you sell your vehicle, as the warranty can be transferred to the new owner.

Optional Upgrade

Extend Your Cover Up To 36 Months

Want extra peace of mind? Speak to our team about upgrading or extending your warranty. Longer cover means greater protection from unexpected repair costs throughout your ownership.

Get a Quote

Frequently Asked Questions

Simply contact your warranty provider directly using the details included in your warranty pack. They'll guide you through the process step by step.

In most cases yes, provided the garage is VAT registered and authorised to carry out the repair. Always confirm with your warranty provider before work begins.

Yes. To maintain valid cover, your vehicle must be serviced in line with the manufacturer's recommended schedule.

Wear and tear items such as brake pads, tyres, and consumables are typically excluded. Please refer to your warranty documents for full terms and conditions.

Have Questions About Your Warranty?

Our team is here to help. Get in touch and we'll be happy to talk through your cover, answer any questions, or help you upgrade.

Contact Us 0191 483 8909

What our customers say about us

Our Reviews

Conscientious customer service, we bought a great car at a good price. Wish it was the Aston!
— Saira & Will Aspinall
**Exceptional service and a genuinely honest garage!** I contacted the company after seeing their Volkswagen Caddy Maxi Life advertised on AutoTrader on Wednesday evening, after hours. I had several in-depth questions and sent them over, and first thing Thursday morning Andrew contacted me and answered every question thoroughly. We then spoke on the phone, and Andrew went the extra mile by sending me a video of the vehicle. My mum, husband and I then made the three-hour journey from the East Midlands to Hebburn to view the car. We were absolutely delighted with the vehicle and were so happy with everything that we drove it home that day. Three weeks on, we are still extremely happy with our decision and absolutely love the Caddy. A huge thank you to **Andrew** for his exceptional customer service, professionalism
— hannah paterson
I can’t recommend Banks of the Tyne Motor Company highly enough. We’ve had two cars repaired here after they were damaged and recently bought my son’s car from them. Every experience we’ve had has been excellent. Andrew and Jamie were fantastic — really friendly, helpful and kept us updated throughout. My son loves his new car and we’ve had no problems at all. Great service and a lovely experience from start to finish. Would definitely use them again!
— Louise Crow
Great help Andy helped us get a new car and helped us with are old one lovely garage great cars thank you for all your help great customer service friendly staff
— Antonia Walker
I bought a lovely car from Andrew(The new manager). It was spotlessly clean inside and out and a really good price. Very friendly and professional. Definitely recommend 👌.
— Victoria Parry
Bought a citreon c3 from Banks of Tyne a couple of months ago. Due to an issue with the warrenty company I really needed the timing belt changed. The guys were more than happy to oblige and even carried out an oil and filter change too - with no charge 👍 About a couple of weeks later I experienced another teething issue with the car. But again, Stephen, Owen and the team really stepped up and again carried out all the work - even changing one of my brake lights - without charge. I honestly could not recommend these guys enough, its a real rarity to find a dealership / mechanics that are friendly, care and make you feel valued as a customer. They will be getting all mine and my familys work going forward - even though we all live on the other side of the water 🤣
— Steven Ward
I bought a lovely car from Andrew(The new manager). It was spotlessly clean inside and out and a really good price. Very friendly and professional. Definitely recommend 👌.
— Victoria Parry
Great Customer service from start to finish. Identified the issues with the car quickly (I had already been told by the AA what the issues were). Repaired it and kept me updated throughout. Quick and efficient service and a very fair price. Will definitely be using again!!
— Steven Richardson
I needed a garage that wasn’t going to rob me blind for repairs. I brought my car here for MOT repairs and I cannot fault this place. Stephen the MOT tester was really professional - gave me a price of the work (cheapest I have been quoted by far). I was able to watch him doing the work from the MOT office and was even given a lovely hot cuppa aswell 😉. When the work was completed he took it on a road test just to double check all was well. All was done in about 1hr. Absolutely outstanding business - WILL DEFO be recommending and using this place again. Thank you so much.
— Deborah Elliott
Went in to look for a Range Rover for myself but they didn’t have any available but asked what I was looking for and then they went out of their way and found one the exact model and spec I was looking for can’t fault the speedy service and professionalism from the staff
— Stephen Robson
Q Finance

Finance your dream car with confidence

Your trusted partner for flexible and competitive car finance

Competitive Rates

Access market-leading interest rates tailored to your circumstances

Quick Approval

Fast decision process with same-day approval available

Flexible Terms

Choose from various payment terms to suit your budget

Personal Service

Dedicated finance specialists to guide you through the process

How We Can Help

Working with

GoShorty

Short-term vehicle insurance made simple.

Need short term insurance? Cover from 1 hour to 28 days, arranged in minutes.

Get A Quote Now
Call Us Email